This Privacy Policy describes how Goofy Guy Games ("we", "us", or "our") collects, uses, and shares information when you play SoftPop (the "Game") on Android and iOS platforms.
1. Information we collect
We may collect the following types of information:
a) Personal information
- Email address (if you contact support)
- Account identifiers associated with Google Play Games or Apple Game Center
- Unity Authentication player identifier when you sign in or complete the legal consent flow
b) Automatically collected information
- Device information (device model, operating system, language, region)
- Advertising identifiers (such as Google Advertising ID or Apple IDFA)
- IP address (used for approximate location and fraud prevention)
- Crash logs and diagnostic data
c) Gameplay & analytics data
- Game progress and settings
- Gameplay events and session data
- Interaction with ads and in-app purchases
Analytics are collected using Unity Analytics.
2. How we use information
- Operate and improve the Game
- Provide leaderboard and online features
- Process in-app purchases
- Serve and measure advertisements
- Diagnose crashes and fix bugs
- Respond to support requests
- Comply with legal obligations
3. Ads and in-app purchases
SoftPop includes in-app purchases and advertisements.
Ads may be provided by:
- Google AdMob / Google Ad Manager
- Unity Ads
- ironSource
- Amazon Publisher Services (APS)
These partners may collect advertising identifiers and usage data to provide personalized or contextual ads in accordance with their own privacy policies.
Purchases are processed directly by platform providers (Google Play or Apple App Store). We do not receive or store payment card details.
4. Data sharing
We may share data with:
- Analytics providers (Unity Analytics)
- Advertising partners listed above
- Platform providers (Google, Apple)
- Service providers acting on our behalf
- Authorities if required by law
We do not sell personal information.
5. Children’s privacy (Mixed Audience)
SoftPop is a mixed-audience game. It is not directed specifically at children under the age of 13, but we recognize that individuals under 13 may use the Game.
Before accessing gameplay features, users must confirm that:
- They are 13 years of age or older, OR
- They have permission from a parent or legal guardian.
We do not knowingly collect personal information directly from children under 13 without appropriate permission.
If we become aware that personal information from a child under 13 has been collected without proper authorization, we will take steps to delete such information promptly.
Parents or guardians who believe their child has provided personal information may contact us at support@goofyguy.games.
6. EU / EEA & GDPR consent
For users located in the European Economic Area (EEA), the United Kingdom, or other regions requiring consent:
SoftPop uses industry-standard consent mechanisms provided by advertising and analytics partners to request user permission before:
- Accessing advertising identifiers
- Delivering personalized ads
- Sharing data for advertising purposes
Where required by law, data processing occurs only after valid user consent has been obtained.
Users may change advertising preferences through:
- Device privacy settings
- Resetting advertising identifiers
- Platform-specific privacy controls
Legal bases for processing may include user consent, performance of a contract, legal obligations, and legitimate interests such as fraud prevention and security.
7. California privacy rights (CCPA/CPRA)
If you are a California resident, you may have the right to:
- Request access to personal information collected
- Request deletion of personal information
- Opt out of certain data sharing
- Receive equal service regardless of exercising privacy rights
To submit a request, contact support@goofyguy.games. We will respond within the timeframe required by California law.
8. Data storage and processing
SoftPop does not directly operate or maintain independent servers storing player personal data.
Data collected through the Game is processed and stored by trusted third-party service providers, including but not limited to:
- Unity Technologies (analytics, advertising, authentication, leaderboards)
- Google (Google Play services and advertising services)
- Apple (App Store services and Game Center)
- Advertising and mediation partners
Goofy Guy Games acts as a data controller, while these third-party providers act as data processors on our behalf.
We do not maintain standalone databases of player emails or payment card details for SoftPop users. We do maintain an append-only legal acceptance audit trail, including the consent subject identifier, accepted policy bundle version/hash, and the Unity Authentication player identifier when provided for legal recordkeeping and dispute resolution.
9. Data retention
We retain data only as long as necessary to operate and improve the Game, fulfill legal obligations, resolve disputes, and enforce agreements. Third-party service providers retain data according to their own policies.
10. Data security
We take reasonable administrative and technical measures to protect information. However, no system can be guaranteed to be 100% secure.
11. Google Play & App Store data disclosure
In accordance with platform transparency requirements, SoftPop may collect and share the following categories of data:
Collected: device identifiers, IP address, gameplay analytics, crash logs, in-app purchase confirmations, and leaderboard identifiers.
Shared with: analytics providers, advertising networks, and platform providers.
Purpose: game functionality, advertising, purchases, performance measurement, and security/fraud prevention.
12. Changes to this policy
We may update this Privacy Policy from time to time. Continued use of the Game constitutes acceptance of the updated policy.
13. Contact us
Goofy Guy Games
United States
Email: support@goofyguy.games